Help
Need us? Call us. 888-565-PUMA
Order Changes
Order Cancellation
Orders cannot be cancelled once they have been submitted. You will need to return the package to obtain a refund.
Order Changes
Changes cannot be made to online orders once they have been submitted. Once the order has been processed, you will need to place a new order and return the original package to obtain a refund.
Exchanges
To exchange an order, please return your original item for a refund and place a new order online. You may call us or contact us via email with both your original and new order numbers in order to obtain a credit on the shipping fee for the new order – note that this applies to Standard shipping only.